Shipping policy

As a preamble, the shipping costs for France and the whole of the EEC are FREE. Outside the EEC, transport costs are fixed at a flat rate of €20.

Your Products will be delivered to the shipping address that you provided to us when placing your order. Except in special cases or unavailability of one or more Products, the Products of the same order will be delivered in one go.

We deliver in France and the rest of the world, with the exception of the following countries:

North Korea
Cuba
Iran
Lebanon
Libya
Somalia
Sudan
Syria
For deliveries in France or Europe, your order will be shipped by the carrier designated by us. The deadlines which may be communicated to the Customer by the carrier are indicated under the sole responsibility of the carrier. In accordance with the provisions of the Consumer Code, the delivery of the items ordered will in any case take place no later than 30 days from the order, subject to full payment of the price and unless otherwise agreed with the Customer, in particular in case of special order or order on estimate.

If your delivery address is difficult to reach or isolated, for example on outer islands or other remote destinations, it is possible that we are unable to deliver the order to you at this address, or that the delivery results in payment of shipping costs, in addition to the price of the Products, in accordance with article 7 below. If this applies to you, you will be notified before we accept your order. Orders cannot be delivered to PO boxes or similar addresses.

If, upon delivery, the external appearance of the package is not perfect, we invite you to open it in the presence of the carrier in order to check the condition of the Products delivered. In the event of damage to the Products, please detail them precisely on the delivery note.

On delivery, the invoice will confirm the total price paid, with details (price of the Product and delivery costs, if applicable).

In accordance with the legal provisions, in the absence of delivery within 30 days of the order or according to any other period agreed between

In the event of deliveries by a carrier, MIC MAC cannot be held responsible for late delivery due exclusively to the unavailability of the Customer after several appointment proposals.

 

- Shipping fees

 Standard delivery costs (standard shipping by carrier with tracking) are included in the sale price of the Products offered on the Online Store.

Any shipment other than standard delivery, or any shipment to a delivery address that is difficult to access or isolated, may give rise to the payment of delivery charges, which will be invoiced to the Customer in addition to the price of the Products.